Alchemy provides its customers with sophisticated monitoring, reporting and management tools that can be remotely accessed by customers to control their Internet hardware, software and application environments. Our onsite personnel are trained in the areas of networking and systems administration. Through observation, Alchemy engineers are able to often identify and resolve many potential problems before they impact an Internet site’s availability or performance - significantly reducing customers’ needs for on-site access to their equipment.
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| Network Operations Center |
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Alchemy Communications employs three times as many System Administrators and Network Engineers in its Network Operation Centers as the standard deployment found in most Data Centers. These highly skilled staff members are on duty around the clock, 24/7 365 days of the year. They are constantly monitoring Alchemy's network and physical well-being and take immediate action when a problem is detected.
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| Server Monitoring |
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Alchemy Communications uses state of the art custom in-house monitoring solutions. We can monitor every aspect of your e-business, from simple connectivity checks to web site content checking to detailed server load metrics. Thresholds and error conditions can be set to send notifications when an error occurs and when the server recovers.
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| Bandwidth Monitoring |
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We have developed in-house bandwidth metering tools that don't just measure usage and provide billing information. These advanced tools also provide our NOC staff with rapid response network traffic and health readings. Our software utilizes advanced heuristics to detect bandwidth spikes that may indicate problems on the network before they affect the bottom line.
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| Network Monitoring |
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In addition to monitoring network ports and services such as FTP, SSH, HTTP, and other network-based applications, we offer several other custom network based monitoring services. We offer state of the art virus/spam monitoring and filtering as well as security services including Intrusion Detection Systems and stateful packet inspection.
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